Service, Repair & Maintenance

Expert HP Latex Service & Repairs

Ensure your production never stops with Belmonte’s specialist repair and maintenance services. With over 50 years of engineering heritage, we provide rapid ad-hoc repairs and hassle-free monthly service contracts designed to eliminate downtime.

Secure total peace of mind with our Printer Maintenance packages. Starting from just £107.92 +VAT (Interest-Free), you’ll save 50% compared to standard HP Care Pack prices while benefiting from our dedicated, UK-wide technical support.

What’s covered?

Our comprehensive contracts provide the same protection as an HP Care Pack, with the added benefit of Belmonte’s personal engineering touch.

  • Priority Response: Guaranteed 8-hour response time with priority callout status.
  • Total Support: Unlimited telephone and email technical assistance from our UK-based team.
  • All-Inclusive Pricing: All travel, all labor, and all mechanical parts included.*
  • Proactive Care: Unlike standard packs, we include annual scheduled servicing to prevent breakdowns before they happen.
  • Expert Calibration: Full cleaning, lubrication, and re-calibration using genuine HP parts to ensure your output stays perfect.

*Excludes consumables, SMKs, software/RIP, and ink tubes.

Printer maintenance & repair

Ad-hoc callout service & repairs starting from £195.00 dependent on location – Covering Latex, Z & T Models– Hourly Labour Charge £95.00 + VAT.

We also provide a workshop only repair Service with our Summa, Mimaki & Graphtec Cutter specialist, Steve.

UK Coverage by our experienced field engineers.

HP Service Maintenance Kits [SMK’s] 1 & 3 details below – supply and Fit call for pricing.

HP Service Maintenance Kits (SMK)

To maintain peak productivity and prevent unexpected downtime, HP Latex printers require scheduled Service Maintenance Kits. Because of the technical complexity of these procedures, these must be carried out by a certified Belmonte engineer.

SMK #3: Mid-Life Service


Focus: Ink Consumption & Carriage Distance


Install Time: Approx. 2–3 Hours


Key Components Included:

  • Line Sensor
  • Pressure Sensor & Tube
  • Oiler & Lubricant
  • Carriage Felts
  • Under Carriage Protector
  • Spit Roller

Supported Models:

Latex 300 Series: 310, 315, 330, 335, 360, 365

Latex 500 Series: 560, 570

Latex 600, 700 & 800 Series: Now fully supported for all SMK servicing.

SMK #1: Major Overhaul


Focus: Carriage & Distance Cycles (Major Interval)


Install Time: Approx. 4–6 Hours


Key Components Included:

  • Everything in SMK #3
  • Ink Supply Tubes & Trailing Cable
  • Carriage Assembly (with Encoder Sensor)
  • Cutter Assembly
  • Belt Assembly & Tensioner
  • Encoder Strip
  • Scan Axis Motor

Supported Models:

Latex 300 Series: 310, 315, 330, 335, 360, 365

Latex 500 Series: 560, 570

Latex 600, 700 & 800 Series: Now fully supported for all SMK servicing.

Specialised Summa, Mimaki & Graphtec Cutter Repairs

We provide a dedicated in-house repair service at our workshop located in Stockport, Greater Manchester. With over 15 years of engineering experience, our senior engineer, Steve overseas all repairs and service and maintenance.

To assist you effectively, please share as much information as possible, such as make, model and serial number and description/video of what the problem is.

It’s surprising how much dirt can accumulate in a cutter, compromising its performance, and leading to disruptions in productivity.

Common issues:

  • Symptoms or error codes you are experiencing (e.g., tracking issues, jagged cuts, communication errors)
  • Board & port errors
  • Head & Cutting strip, blade replacement
  • Comprehensive diagnostics, including general service [cleaning of internal components, calibration & testing]

Why invest thousands in a new machine when you can opt for an affordable repair with us?

Our rates are £95.00 per hour, plus parts & VAT

Let us know
how we can help

We’d love to hear how we can help you. Let us know what you’re interested in and one of our team will get in touch to start a consultation.