Service & Repair

Providing peace of mind is something we can do for you

It’s always worth knowing you’ve got a hassle free option of a service contract just in case things don’t go according to plan. As with anything mechanical service maintenance is crucial to keep you up and running and most importantly productive.

Take advantage of our Printer Maintenance packages today saving you 50% off HP care pack prices – Starting from as little as £99.50 per month plus VAT AND Interest Free!

What’s covered?

Same as a HP Care Pack
Priority callout
Unlimited telephone & email support
8 hours response
All Travel
All Labour
All Parts (excludes consumables, SMK’s, software/RIP & Ink Tubes)

We also provide…

Annual scheduled servicing
Cleaning/lubrication
Re-calibration
Genuine HP Parts

Printer maintenance & repair

Ad-hoc callout service & repairs starting from £195.00 dependent on location – Covering Latex, Z & T Models– Hourly Labour Charge £95.00 + VAT.

We also provide a workshop only repair Service with our Summa & Mimaki Cutter specialist, Steve.

UK Coverage by our experienced field engineers.

HP Service Maintenance Kits 1 & 3 – supply and Fit call for pricing.

SMK#1 HP L310, 315, 330, 335, 360, 365, 560, 570

Ink Supply Tubes and Trailing Cable
Carriage Assembly with encoder sensor
Cutter Assembly
Belt Assembly & Tensioner
Encoder Strip
Scan Axis Motor
Carriage PCA Cover
Fan Heater Assemblies
Curing Control PCA
Impinging Control Cables
Includes SMK#3

SMK#3 HP L310, 315, 330, 335, 360, 365, 560, 570

Line Sensor
Pressure Sensor & Tube
Oiler & Lubricant
Carriage Felts
Under Carriage Protector
Spit Roller

Service maintenance kits overview

HP Preventive Maintenance service is a comprehensive support solution that helps you maintain your HP Latex printers for maximum productivity.

SMK#1 is associated with the carriage & distance cycles and is the biggest service interval on the HP Latex Printer. Due to the complexity of this procedure it requires an experienced engineer. Estimated installation time between 4 to 6 hours.

SMK#3 is associated with ink consumption and Printhead Carriage distance. As with SMK#1 can only be carried out by an experienced engineer. Estimated installation time between 2 to 3 hours.

Summa & Mimaki Cutter Repairs

We offer a specialised in-house repair service at our workshop based in Stockport. With more than 15 years of engineering expertise, our senior engineer, Steve, manages all repairs and servicing.

Charges are £95.00 per hour, plus parts & VAT